Vk8 app Privacy Policy — Your Data Is Safe With Us

Read the Full Privacy Policy

Introduction & Applicability

Vk8 app is a sports and entertainment platform operated for users in Bangladesh, and we place the highest importance on protecting your personal information. This privacy policy applies to the use of our website, mobile application, and related services. By registering or beginning to use the platform, you consent to the terms of this policy. If you are under 18 years of age, you must refrain from using this platform. We may update this policy at any time, and continued use of the platform after any changes constitutes acceptance of the updated policy.

What Information We Collect

During registration, your name, date of birth, email address, mobile number, and payment-related information are collected. While using the platform, your device type, IP address, browser information, and usage patterns may be recorded automatically. A copy of your national ID card or other government-issued identification may be requested for identity verification purposes. Information provided when contacting customer support is also stored in our records. We never store your password or full payment card number.

Purpose of Data Use

Collected information is primarily used to create and manage accounts, verify identity, process financial transactions, and ensure platform security. Data may be analyzed to improve your user experience and to inform you of relevant offers and updates. Information is also used to prevent fraud, comply with anti-money laundering regulations, and meet legal obligations. We do not transfer your information to third parties for marketing purposes without your consent. The principle of minimum necessity is followed in all instances of data use.

Data Sharing & Third Parties

Vk8 app does not sell your personal information to any third party. Limited information may be shared with trusted and secure payment gateway partners for payment processing, and only for the purpose of completing transactions. We may be legally obligated to provide information in response to valid requests from legal authorities or regulatory bodies in Bangladesh. Any third-party service providers are required to adhere to our privacy standards. Users will be notified in advance in the event of a business merger or acquisition.

Data Storage & Security

Your information is stored on secure servers protected by industry-standard SSL encryption technology. Data is retained for a specified period during active account use and after closure, as required by law. Internally, only authorized personnel may access data for specific work-related purposes. We conduct regular security audits and ensure that any potential vulnerabilities are identified and resolved promptly. In the event of a data breach, users will be notified in a timely manner in accordance with applicable law.

Your Rights & Controls

You have the right to view, correct, and in certain circumstances request deletion of the information we hold about you. You may contact our support team at any time to stop receiving promotional emails or messages. Even after account closure, some information may be retained for a specified period for legal reasons. Any data-related requests can be sent to our support email and are typically responded to within 30 business days. Ensuring your control over your own data is an integral part of our commitment.

Cookies & Tracking

Our platform uses cookies to enhance the user experience and remember login information. Analytical cookies help us understand which parts of the platform are most used, which assists in improving our service quality. You can disable cookies in your browser settings, though this may limit some platform functionality. Third-party advertising cookies are not used on our platform. Full details on cookie usage can be found in our cookie policy, which forms part of this privacy policy.